Please read these Terms & Conditions carefully before using metoto's online gaming services. By creating an account and using our platform, you agree to be bound by these terms.
You must be 21 years of age or older to register and play at metoto. Strict age verification is enforced.
All games use certified Random Number Generators (RNG) and are regularly audited for fairness and integrity.
All transactions are processed through secure, licensed payment providers with bank-grade encryption.
metoto operates under international gaming licenses and complies with applicable laws and regulations.
Welcome to metoto. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and metoto ("we", "us", "our", "the Platform", "the Company"), governing your access to and use of the metoto online gaming platform, including our website at metoto.cam, mobile applications, and all associated services (collectively, the "Services").
By creating an account, accessing the metoto platform, placing bets, playing casino games, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these Terms, you must immediately cease using our Services and close your account.
We reserve the right to amend, modify, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.
For the purposes of these Terms, the following definitions apply:
You must be at least 21 years of age to register for an account and use metoto's Services. This age requirement is non-negotiable and applies to all users regardless of local laws in your jurisdiction. We employ strict age verification procedures and reserve the right to request identification documents at any time. Any individual found to be under 21 years of age will have their account immediately suspended, all wagers voided, and any funds forfeited without exception.
Our Services are primarily intended for residents of Indonesia. You must be physically located in Indonesia when accessing and using the Platform. You are responsible for ensuring that your use of metoto complies with all applicable laws and regulations in your country, region, or locality. We do not warrant that the Services are legal in your jurisdiction, and we reserve the right to restrict or deny access to users from specific territories at our sole discretion.
To use our Services, you must register for an account by providing accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, email address, and phone number. You are permitted to hold only one account with metoto. Creating multiple accounts is strictly prohibited and will result in the immediate closure of all accounts and forfeiture of all balances. You must keep your account information updated and notify us immediately of any changes.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Any activity that occurs under your account is your responsibility. You agree to notify metoto immediately if you suspect any unauthorized use of your account or any security breach. We will not be liable for any losses resulting from unauthorized use of your account.
To comply with international anti-money laundering (AML) regulations and responsible gaming standards, metoto requires all users to complete identity verification before processing withdrawals. You may be required to provide:
We reserve the right to request verification documents at any time, including before processing your first withdrawal or when cumulative deposits exceed Rp 10,000,000. Failure to provide requested documents within 30 days may result in account suspension or closure. All documents are reviewed within 1-24 hours during business days. Verification is mandatory before any withdrawal can be processed.
metoto accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts vary by payment method, typically ranging from Rp 25,000 to Rp 100,000. Maximum deposit limits are set to promote responsible gaming and comply with financial regulations.
Deposits are generally credited to your account instantly or within 15 minutes, depending on the payment method and your bank's processing times. If your deposit is not reflected in your account within 30 minutes, please contact our customer support team with your transaction reference number. We do not charge fees for deposits, though your bank or payment provider may impose their own charges.
All funds deposited to your metoto account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. We reserve the right to conduct source-of-funds verification and may request bank statements or other documentation to confirm the legitimacy of deposited funds. Deposits suspected of being associated with money laundering, fraud, or criminal activity will be frozen and reported to relevant authorities.
You may request to withdraw funds from your account at any time, subject to completion of KYC verification and any applicable bonus wagering requirements. Withdrawals can only be processed to a payment method registered in your own name. We do not permit withdrawals to third-party accounts under any circumstances.
Withdrawal processing times vary by payment method and account verification status. Verified accounts typically receive withdrawals within 15 minutes to 24 hours for Indonesian bank transfers and e-wallets. First-time withdrawals and large withdrawal requests may require additional security verification and can take up to 48 hours. We reserve the right to conduct additional fraud checks before releasing funds.
Minimum withdrawal amounts vary by payment method, typically Rp 100,000. Maximum daily, weekly, and monthly withdrawal limits are in place and may vary based on your account level, verification status, and payment method. Higher limits may be available for VIP accounts. We reserve the right to split large withdrawals into multiple installments for security and fraud prevention purposes.
metoto does not charge fees for standard withdrawals. However, your bank or payment provider may impose transfer fees or currency conversion charges. We reserve the right to charge administrative fees for excessive withdrawal requests (more than 3 per day) or for unusual transaction patterns.
metoto offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and free bets. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds requirements, game restrictions, maximum bet limits, and validity periods. These terms are clearly stated on each promotion page and must be accepted before claiming any bonus.
Most bonuses carry wagering requirements, meaning you must wager the bonus amount (and sometimes the deposit amount) a specified number of times before any winnings can be withdrawn. Wagering requirements typically range from 1x to 50x depending on the promotion. Not all games contribute equally to wagering requirements—slots usually contribute 100%, while live casino games may contribute 10-20%, and some games may not contribute at all. Specific contribution percentages are detailed in each bonus terms page.
metoto operates a strict anti-abuse policy. Any attempt to manipulate or abuse bonuses, including creating multiple accounts, coordinated betting patterns, exploiting software errors, or any form of bonus hunting, will result in immediate forfeiture of all bonuses and winnings, account suspension, and potential legal action. We employ sophisticated fraud detection systems and reserve the right to void bets and bonuses if abuse is suspected.
All casino games at metoto, including slots, table games, and live dealer games, use certified Random Number Generators (RNG) or live-dealer procedures to ensure fair and random outcomes. RTP (Return to Player) percentages are displayed for all games and represent long-term statistical averages, not short-term guarantees. Game results are final and cannot be disputed unless there is a documented technical malfunction.
Sports betting markets cover football (including BRI Liga 1, Timnas Indonesia matches, EPL, La Liga, Serie A, Bundesliga, Champions League), basketball, tennis, badminton, volleyball, and other sports. Bet types include standard match betting (bandar bola), handicap betting (voor bola), accumulator bets (mix parlay), over/under totals, and live in-play betting. All bets are settled according to official results from recognized sporting bodies. In cases of abandoned, postponed, or canceled events, settlement rules are outlined in our Sports Betting Rules document.
metoto offers togel (Indonesian numbers lottery), which operates according to official draw results from licensed operators. Draw times, betting rules, payout structures, and settlement procedures are clearly stated on each togel game page.
Once a bet is confirmed, it cannot be canceled or modified except in cases of obvious technical errors, incorrect odds, or voided events. We reserve the right to void bets placed after an event has started (for pre-match markets), bets placed at obviously incorrect odds, or bets suspected of fraudulent activity.
The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of funds, and potential legal action:
metoto reserves the right to suspend or permanently close your account at any time and for any reason, including but not limited to violation of these Terms, suspected fraud, failure to complete KYC verification, irregular betting patterns, or to comply with legal or regulatory requirements. In cases of voluntary account closure by you, we will process any remaining balance according to standard withdrawal procedures, subject to verification and wagering requirement completion. In cases of account closure due to Terms violations, we reserve the right to confiscate funds associated with fraudulent activity.
metoto is committed to promoting responsible gaming. We provide tools to help you stay in control, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. If you feel that gambling is becoming a problem, we strongly encourage you to visit our Responsible Gaming page for resources and support. You can also contact our support team to request account restrictions or self-exclusion. Gambling should be entertainment, never a source of income or financial stress.
Your privacy is important to us. All personal data collected by metoto is processed in accordance with our Privacy Policy and applicable data protection laws. We use bank-grade encryption to protect your information and never sell or share your data with third parties except as required by law or to process your payments through licensed financial partners.
All content on the metoto platform, including logos, trademarks, text, graphics, software, game interfaces, and other materials, are the intellectual property of metoto or our licensed providers and are protected by international copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any platform content without our express written permission.
To the maximum extent permitted by law, metoto shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services, including loss of profits, loss of data, or business interruption. Our total liability to you for any claim arising from these Terms or your use of the Services shall not exceed the total amount deposited into your account during the 12 months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.
You agree to indemnify, defend, and hold harmless metoto, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your use of the Services, or your violation of any rights of third parties.
These Terms shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which metoto is licensed. Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with international arbitration rules. You agree to waive any right to a jury trial or to participate in a class-action lawsuit against metoto.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
metoto shall not be held liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, strikes, internet or telecommunications failures, government actions, or other force majeure events.
If you have any questions, concerns, or disputes regarding these Terms & Conditions, please contact our customer support team:
Our Indonesian-speaking support team is available around the clock to assist you with any inquiries or concerns. Typical response times are 2-6 hours for email and under 5 minutes for live chat during peak hours.
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and metoto regarding your use of the Services. These Terms supersede any prior agreements, representations, or understandings, whether written or oral. By continuing to use metoto, you confirm that you have read, understood, and agreed to these Terms in their entirety.
Our support team is here to help clarify any aspect of these Terms & Conditions
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